Terms and Conditions

Introduction

Welcome to The Big Red Star. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using our services.

Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or guardian.

Services

The Big Red Star provides coaching programs, workshops, and digital content. Our services are designed to empower and educate users in personal growth and spiritual enrichment.

Purchases and Payments

All prices are listed in [currency] and include applicable taxes unless stated otherwise.
Payments are processed through secure third-party payment gateways.

14-Day Money-Back Guarantee

You are entitled to a full refund if you cancel your purchase within 14 days from the date of transaction.
To request a refund, please contact our support team at [contact email].
After the 14-day period, all sales are final, and no refunds will be issued for deposits or purchases.

User Obligations

You agree to use our services for lawful purposes only and in accordance with these Terms.
You must not misuse our services or interfere with their proper functioning.

Intellectual Property

All content, trademarks, and other intellectual property on our site are the property of The Big Red Star or our licensors.
You may not reproduce, distribute, or create derivative works from our content without express permission.

Limitation of Liability

The Big Red Star is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Our liability is limited to the maximum extent permitted by law.

Governing Law

These Terms are governed by and construed in accordance with the laws of united kingdom . Any disputes will be resolved in the courts of united kingdom .

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and we will notify you via email or through our website.

Contact Information

For any questions or concerns regarding these Terms, please contact us at : info@thebigredstar.com

Return and Refund Policy

Introduction

At The Big Red Star Ltd, we are committed to delivering quality services and products. This Returns Policy outlines your rights under UK law, including a 14-day money-back guarantee, and clarifies our responsibilities regarding third-party vendors and direct products.

14-Day Money-Back Guarantee

You have the right to cancel your purchase within 14 days of receipt for a full refund.
To initiate a refund, please contact our customer support at [contact email] with your order details.
Refunds will be processed within 14 days of receiving your cancellation request.

Non-Stockist Disclaimer

The Big Red Star Ltd is not a stockist of physical products. We provide services and digital products only.
Any disputes regarding physical goods should be addressed directly with the supplier from whom the product was purchased.

Liability for Third-Party Vendors

While we facilitate transactions with third-party vendors, The Big Red Star Ltd holds liability for ensuring these vendors adhere to their stated return policies.
If you encounter issues with a third-party vendor, please contact us, and we will assist in resolving the matter.

Returns for Direct Products of The Big Red Star Ltd

For direct products, proof of purchase is required for any returns.
If a return is requested outside the 14-day money-back period, the customer is responsible for return shipping costs.
We require proof of damage or defect for any claims, along with the retention of the original packaging.
Please contact [contact email] to initiate a return and receive further instructions.

Contact Us

For any questions or concerns regarding this Returns Policy, please contact us at: info@thebigredstar.com

Terms and Conditions

Return and Refund Policy

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